Frequently Asked Questions
Everything you need to know about your Capsules wardrobe essentials.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of delivery. Please use our online portal to generate a prepaid return label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the best results.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Yes, Capsules is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and Tencel in our collections to minimize our environmental footprint.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.